The NorthWest Avalanche Center (NWAC) stands as a critical organization dedicated to public safety in the winter backcountry. Central to its mission are the individuals who manage its operations, communications, and outreach. In a recent in-depth discussion, NWAC’s Development and Communications Manager offered valuable insights into the organization’s work, its evolving role in avalanche safety, and the passionate individuals driving its success. This interview sheds light on the strategic initiatives, daily operations, and the profound connection NWAC fosters within the winter recreation community.
From Passion to Purpose: The Journey to NWAC
The initial draw to NWAC, as articulated by its Development and Communications Manager, stemmed from a dual motivation: a deep-seated desire for greater immersion in the winter backcountry community and a powerful drive for mission-driven work. This synergy of personal passion and professional purpose has been a guiding force. "I feel fortunate to have landed in a job where I have the opportunity to utilize a variety of skills, be immersed in community, and tap into creativity at work," the manager stated. This sentiment underscores a core value within NWAC – fostering an environment where diverse talents can flourish in service of a vital cause. The experience at NWAC has been a significant learning journey, marked by the forging of meaningful connections with "many incredible people." The manager expressed profound gratitude for being part of a team characterized by its collective expertise, encompassing "talented creatives, educators, innovators, and avalanche professionals." This collaborative spirit is foundational to NWAC’s ability to deliver accurate, timely, and impactful avalanche information.
Evolving Roles: Strategic Focus in Development and Communications
The manager’s role has recently undergone a significant evolution, transitioning from Membership & Communications Coordinator to Development & Communications Manager. While the core functional area remains consistent, the shift signifies a move towards a more strategic and overarching perspective. This advancement reflects NWAC’s growing maturity as an organization and its commitment to robust fundraising and communication strategies. The day-to-day operations within NWAC are inherently dynamic, largely dictated by the seasonal nature of its work. However, a typical day for the Development and Communications Manager is characterized by its multifaceted demands. Responsibilities can span from the creation of engaging social media content and targeted email campaigns to the capture of compelling visual narratives through photography and videography of forecasters in the field. Furthermore, the role involves crucial logistical tasks such as the meticulous shipping of membership gear and the essential upkeep of NWAC’s customer relationship management (CRM) system, specifically Salesforce. Strategic planning for NWAC events, a vital component of community engagement and fundraising, also falls within the manager’s purview. This broad spectrum of duties highlights the integrated approach NWAC takes, where operational efficiency and strategic vision are intrinsically linked.

Championing the Mission: A Proud Contribution to NWAC’s Voice
Over the past two seasons, the Development and Communications Manager has taken particular pride in shaping NWAC’s public voice and communication efforts. This area of contribution has been both personally rewarding and demonstrably impactful. "It’s been fun and interesting to create images/videos and tell stories in a way that supports and aligns with NWAC’s mission," the manager explained. The strategic deployment of compelling visual and narrative content has been instrumental in driving the success of key organizational initiatives. Specifically, the content developed over this period played a crucial role in the success of fundraising campaigns and NWAC events, fostering a sense of purpose and accomplishment. Looking ahead, the manager expressed enthusiasm for assuming a more strategic leadership role in NWAC’s communications for the upcoming season, signaling a commitment to further enhance the organization’s outreach and impact. This proactive approach to communication is vital for an organization that relies on public awareness and support to fulfill its life-saving mandate.
Exploring the Backcountry Canvas: A Love for the North Cascades and Beyond
The manager’s connection to the physical landscape that NWAC serves is palpable. While acknowledging that they have "still barely dipped [their] toes into all of our zones," the past two years have provided a rich sampling of NWAC’s operational areas. Experiences have ranged from WA Pass and Crystal backcountry to the iconic Mount Hood. A deep affection for the North Cascades, rooted in a period of residency in the Methow Valley, remains a strong sentiment. However, recent relocation to Roslyn has opened new avenues of exploration and engagement. The East Central zone has captured the manager’s attention, particularly through participation in a hut-based AIARE 2 course at the Fortune Peak huts in the Teanaway this past winter. This firsthand experience in the backcountry, coupled with the educational pursuit of avalanche safety, underscores a profound personal commitment to the organization’s mission. Such direct engagement with the terrain provides invaluable context for the communication and development efforts undertaken by NWAC.
Empowering Backcountry Users: A Core Message of Agency
A fundamental message the manager wishes to impart to every backcountry user centers on individual agency and responsibility. "I want every backcountry user to know that you get to decide how you interact with the backcountry," the manager emphasized. This statement encapsulates a philosophy that respects diverse engagement styles within the winter landscape. Whether an individual’s pursuit is a "leisurely stroll," the thrill of "tearin’ it up on a sled," or the pursuit of challenging ascents and descents ("chasing big lines"), the power of choice remains with the user. This message promotes a sense of ownership and encourages informed decision-making, aligning with NWAC’s broader goal of fostering a culture of safety and respect in the backcountry. It acknowledges that the backcountry experience is not monolithic but a spectrum of activities, each requiring a tailored approach to safety and awareness.

The Future of Avalanche Safety: Growth and Enhanced Capacity
The future trajectory of NWAC, particularly within its non-profit operational framework, is a source of significant excitement for the Development and Communications Manager. A recent development poised to bolster the organization’s capabilities is the imminent addition of a new team member. This expansion is anticipated to significantly enhance the capacity to support NWAC’s dedicated forecasters and deepen engagement with the broader community. "I’m excited to see what we can accomplish with a larger team, more experienced staff (Devon, Liz, and I have worked together for 2 seasons now!), and a continually evolving dynamic," the manager stated. This growth signifies a strategic investment in NWAC’s operational infrastructure, recognizing that increased human resources are essential for meeting the ever-growing demands of avalanche forecasting and public education. The established working relationships among current staff members provide a strong foundation for integrating new talent and fostering a cohesive and effective team dynamic. This forward-looking perspective underscores NWAC’s commitment to continuous improvement and its proactive approach to addressing the complexities of winter backcountry safety.
A Memorable Day on Snow: The Unseen Efforts of Forecasters
A particularly memorable day on snow from the past season offered a vivid illustration of the dedication and challenges faced by NWAC forecasters. The manager recounted joining forecaster Payton on a field day in Icicle Creek, an outing that evolved into an unforeseen adventure. The day was characterized by extensive hiking with skis carried on their backs, navigating through considerable dirt, wind-scoured surfaces, and dense tree cover. A humorous anecdote emerged from this experience: a video capturing Payton’s determined efforts to traverse fallen trees, both over and under, with the memorable declaration, "This is what we get paid for!" This lighthearted yet poignant moment serves as a powerful reminder of the often-arduous fieldwork required to produce the accurate avalanche forecasts that backcountry users rely upon. It highlights the commitment and resilience of NWAC’s forecasters, who regularly venture into challenging conditions to gather critical data. This firsthand account underscores the fact that the seemingly simple daily forecast is the culmination of significant effort, often involving physically demanding fieldwork in remote and unpredictable environments. The data collected on such days informs the detailed hazard assessments and mitigation strategies that are disseminated to the public, ultimately contributing to safer backcountry experiences for thousands.
The rigorous nature of this fieldwork is not merely anecdotal; it directly impacts the quality and reliability of NWAC’s advisories. Forecasters must contend with varied snowpack conditions, often requiring extensive snow pit analysis, measurement of snow layers, and observation of weather patterns. These observations are then meticulously recorded and analyzed, forming the bedrock of NWAC’s forecasts. The visual evidence captured on these field days, as described by the manager, provides a crucial element in NWAC’s communication strategy, humanizing the science and illustrating the dedication behind the information. This transparency helps build trust and understanding among the backcountry community, reinforcing the importance of heeding the advisories provided. The ability to effectively communicate these challenges and the dedication of the forecasters is a testament to the evolving capabilities within NWAC’s development and communications team.
Broader Implications for Backcountry Safety and Community Engagement

The narrative emerging from this interview paints a picture of an organization deeply invested in both the scientific rigor of avalanche forecasting and the cultivation of a strong, informed backcountry community. The evolution of NWAC’s development and communications strategies, as evidenced by the manager’s expanded role, signals a commitment to leveraging modern communication tools to amplify its life-saving message. The ability to create compelling visual content, engage audiences through social media, and articulate the organization’s mission with clarity and passion are not merely ancillary functions but integral to its success. In an era where information dissemination is paramount, NWAC’s strategic focus on these areas is crucial for reaching a diverse user base, from seasoned alpinists to novice snowshoers.
Furthermore, the emphasis on individual agency within the backcountry underscores a pedagogical approach that empowers users rather than simply dictating behavior. By encouraging users to "decide how you interact with the backcountry," NWAC fosters a sense of ownership over safety. This approach is likely to lead to more proactive and informed decision-making, reducing risk and promoting a culture of responsibility. The expansion of the NWAC team, with a focus on increasing capacity, is a strategic move that acknowledges the growing popularity of winter backcountry activities and the commensurate increase in the need for accurate and accessible avalanche information. As more individuals venture into these environments, the demand for NWAC’s services will only grow, making organizational capacity building a critical imperative. The integration of experienced staff with new talent promises to enhance NWAC’s ability to meet these evolving demands.
The stories shared, particularly the account of the challenging field day, serve as powerful narratives that resonate with the realities of backcountry exploration. They humanize the science and underscore the dedication of the individuals who contribute to public safety. This form of storytelling is essential for building a deeper connection with the community and fostering a greater appreciation for the work that NWAC undertakes. By showcasing the efforts of its forecasters, NWAC not only educates the public but also inspires support for its vital mission. The ongoing evolution of NWAC’s development and communications efforts, driven by individuals like its manager, is a testament to the organization’s forward-thinking approach and its unwavering commitment to making the winter backcountry a safer place for all. The integration of personal passion with professional expertise, coupled with a strategic vision for growth and outreach, positions NWAC to continue its critical role in avalanche safety for years to come.