The mission of the Northwest Avalanche Center (NWAC) is deeply rooted in safeguarding lives and fostering a profound understanding of the winter backcountry. This commitment is brought to life by a dedicated team, each contributing unique skills and perspectives. In a recent in-depth conversation, NWAC’s Development and Communications Manager, whose tenure has seen significant growth in the organization’s outreach and fundraising efforts, shared insights into their journey, the evolving landscape of avalanche safety, and the vital role NWAC plays in the Pacific Northwest.
From Passion to Profession: A Calling to Serve
The path to NWAC for the Development and Communications Manager was paved with a dual ambition: to become more intimately connected with the winter backcountry community and to engage in mission-driven work. This confluence of personal passion and professional purpose led to an initial role at NWAC, a position that has since evolved. "I feel fortunate to have landed in a job where I have the opportunity to utilize a variety of skills, be immersed in community, and tap into creativity at work," the manager stated, reflecting on the fulfilling nature of their position. This sentiment underscores a core value within NWAC: the integration of diverse talents toward a common, critical goal.
The journey has been marked by continuous learning and invaluable connections. "I’ve learned so much and met many incredible people through this job," they added, expressing deep gratitude for being part of a "talented team of creatives, educators, innovators, and avalanche professionals." This collaborative spirit is essential in an organization that relies on the expertise of forecasters, educators, and administrative staff working in tandem to disseminate life-saving information.
Evolving Roles and a Multifaceted Day
The manager’s role has recently transitioned from Membership & Communications Coordinator to Development & Communications Manager. While the fundamental area of focus remains consistent, this shift signifies a deepening strategic involvement. This evolution reflects NWAC’s growing needs and its commitment to enhancing its operational capacity and impact.

The daily operations at NWAC are inherently dynamic, heavily influenced by the seasonal nature of avalanche forecasting and public engagement. A typical day, therefore, defies a rigid definition. The manager’s responsibilities span a broad spectrum, encompassing the creation of engaging social media and email content, documenting the vital work of forecasters through photography and videography during their field days, managing membership logistics such as shipping gear, meticulously maintaining the organization’s Salesforce Customer Relationship Management (CRM) system, and orchestrating NWAC events. This intricate blend of creative, administrative, and strategic tasks highlights the multifaceted demands placed upon NWAC’s non-profit support team.
Championing Communication for Impact
Reflecting on their contributions, the manager expressed particular pride in their role in shaping NWAC’s voice and communications over the past two seasons. "It’s been fun and interesting to create images/videos and tell stories in a way that supports and aligns with NWAC’s mission," they explained. This creative output has directly fueled the success of critical fundraising campaigns and NWAC events, providing tangible support for the organization’s core forecasting and education initiatives. The ability to translate complex scientific data and the realities of the backcountry into accessible and compelling narratives is a cornerstone of effective public outreach in avalanche safety.
The manager is eager to leverage this experience in their new, more strategic role. "I’m excited to take on a more strategic role in NWAC’s communications next season," they affirmed, signaling a forward-looking approach to how NWAC will connect with its audience and secure the resources needed to expand its services. This strategic vision is crucial as NWAC navigates the increasing demand for avalanche education and forecasting services in a region experiencing growing popularity in winter recreation.
A Deep Connection to the Northwest Backcountry
While the manager has explored various zones within NWAC’s operational area, their heart remains with the North Cascades, a region that holds personal significance from their time living in the Methow Valley. This deep-seated connection to the landscape informs their appreciation for the organization’s work.
More recently, the manager has developed a fondness for the East Central zone, having relocated to Roslyn. This move provided an opportunity to participate in a hut-based AIARE 2 (American Institute for Avalanche Research and Education) course at the Fortune Peak huts in the Teanaway this past winter. Such direct engagement with avalanche education and the backcountry environment offers invaluable firsthand experience that enriches their understanding and communication efforts.

Empowering Backcountry Users: A Message of Agency
When asked about a crucial message for all backcountry users, the manager emphasized personal agency and responsibility. "I want every backcountry user to know that you get to decide how you interact with the backcountry," they stated with conviction. This message extends beyond mere safety protocols, encompassing the diverse ways individuals engage with the winter environment. "Whether you’re out for a leisurely stroll, tearin’ it up on a sled, or chasing big lines, you get to choose your style and flavor of getting out there." This inclusive perspective acknowledges the varied motivations and skill levels within the backcountry community, reinforcing the idea that safety is paramount, regardless of the chosen pursuit. This philosophy aligns with NWAC’s broader mission to provide accessible and relevant information to all who venture into avalanche-prone terrain.
The Future of NWAC: Growth and Enhanced Capacity
Looking ahead, the manager expressed considerable optimism regarding the recent evolution of NWAC’s non-profit team. "We’re stoked to bring on an additional team member who will support the non-profit’s work and increase our capacity to support our forecasters and engage with our community," they announced. This expansion of the team is a critical step towards bolstering NWAC’s ability to serve its stakeholders effectively.
The growth in personnel is expected to foster a more dynamic and effective operational environment. "I’m excited to see what we can accomplish with a larger team, more experienced staff (Devon, Liz, and I have worked together for 2 seasons now!), and a continually evolving dynamic," the manager elaborated. This sentiment highlights the importance of team cohesion and accumulated experience in driving organizational success, particularly in a field as demanding and scientifically rigorous as avalanche forecasting. The strengthening of the non-profit team directly translates to enhanced support for the forecasters who are on the front lines, gathering crucial data and issuing warnings. This increased capacity also means NWAC can more effectively engage with the public, offering more robust educational programs and outreach initiatives.
Memorable Moments: The Unseen Realities of Forecasting
A particularly memorable day on snow from the past season provided a vivid illustration of the challenges and realities faced by avalanche forecasters. The manager recounted joining forecaster Payton on a field day in Icicle Creek, which evolved into an unexpected adventure. "We spent most of the day hiking with skis on our backs, encountered a whole lot of dirt, wind-scoured surfaces, and dense trees," they described. The experience underscored the demanding physical and logistical efforts involved in collecting avalanche data.

The manager shared a humorous anecdote from the day: "I have a really funny video of Payton climbing over (and under?) some downed trees saying, ‘This is what we get paid for!’" This lighthearted moment served as a powerful reminder of the dedication and perseverance required of NWAC’s forecasters. It highlighted that behind every avalanche forecast is a significant amount of fieldwork, often under challenging conditions, to provide the public with the most accurate and timely information possible. This firsthand experience deepens the manager’s appreciation for the forecasters’ commitment and strengthens their resolve to support their vital work through effective communication and development efforts.
Broader Implications for Backcountry Safety
The continuous evolution and strengthening of organizations like NWAC are paramount in an era of increasing outdoor recreation participation. Data from various outdoor industry reports consistently indicate a rise in backcountry activities, including skiing, snowboarding, and snowshoeing. This surge in interest, while positive for promoting healthy lifestyles and appreciation for nature, inherently elevates the demand for reliable avalanche information and education. NWAC’s role in providing daily avalanche forecasts, issuing public safety messages, and conducting educational programs is more critical than ever.
The manager’s focus on strategic communications and development directly impacts NWAC’s ability to meet this growing demand. Enhanced fundraising capabilities can lead to investments in advanced forecasting technology, expanded operational coverage, and more accessible educational resources. Similarly, refined communication strategies ensure that vital safety information reaches a broader and more diverse audience, including those new to the backcountry or those who may not be regular consumers of traditional avalanche reports.
The emphasis on empowering backcountry users with a sense of agency, as highlighted by the manager, is a subtle yet powerful aspect of avalanche safety. By encouraging individuals to understand their role and responsibility in their own decision-making process, NWAC fosters a culture of proactive safety rather than passive reliance on warnings. This approach is crucial for building resilience and promoting informed choices in dynamic mountain environments.
The commitment of NWAC’s team, from the dedicated forecasters braving the elements to the administrative and development staff working behind the scenes, forms an essential bulwark against avalanche hazards. As the organization continues to grow and adapt, its impact on the safety and enjoyment of the Pacific Northwest’s winter wonderland is poised to become even more significant, underscoring the vital importance of their mission and the dedication of individuals like the Development and Communications Manager.